Wednesday, July 19, 2006

Apple's Computers Have Problems Too

I've got a Dell laptop at work (my day job). Actually, I don't like to refer to it as a laptop. It's closer to a paper weight. I could dedicate an entire blog post to my hatred of this laptop, and of the disease that is installed on it, Windows XP.

I ordered a MacBook Pro the day they were announced. I've now got issues.

I don't want to hear any sh!t about I should have known better than to buy a first run piece of hardware.

My MacBook Pro is now, when not plugged into the wall, shutting itself down randomly. Apparently other people are having issues (thanks for the link). It seems it could be the logic board, the battery, or the 10.4.7 software update. I've ruled out the 10.4.7 update because other people have 10.4.6 installed and are having the same problem. Also I was running the Apple hardware test, and everything went fine. Then I unplugged the power cord, re-ran the test, and the MBP shut itself off in the middle of the test. (The hardware test doesn't run in OSX. It boots off a DVD they give you with the Mac.)

The real kicker?

I started using my MacBook Pro at my day job because I was sick of all the problems I was having with my Dell laptop. (In the states they refer to that as having egg on your face.)

As soon as my paper weight (AKA, Dell laptop) is working again, I'm making a trip to the Apple store. I will refuse the urge to club one of the employees with my MacLemon...err.... MacBook Pro. Maybe they have some kind of special magic they can sprinkle on it and make it not be a piece of garbage.

I know, it's just one defect. Get over it.

Did I mention I've finally noticed that one of the speakers makes a fluttering sound when I turn it on? Oh, and I've got 2 dead pixels right next to each other. And that sometimes it just doesn't want to wake up properly from "Sleep"?

I should of known not to buy first run hardware.

(Try your hardest NOT to post lame crap like, "I've had my MacBook Pro for blah blah, no problems here! I've got an itchy delete key. ;) )

2 Comments:

Blogger Maxim Porges said...

I'm glad my one's still alright (*knocks on forehead since nothing woody is nearby*). They're all machines at the end of the day.

We've had four Macs in my household in as many years, with only two hardware problems to date.

1) My 17" Studio display got pissed off around its third year of service and decided that it didn't want to run any high power USB devices through the built-in USB terminals. Truth be told, I'm not sure if it's even rated to run high power devices, so I may have broken it. On the plus side, low power USB stuff still works fine, and the display is as gorgeous as the day I bought it.

2) Jessica's TiBook screen crapped out three months in to her owning it. It produced pretty rainbow lines, but no screen images.

If I can say one thing in Apple's defense, their support is pretty phenomenal for warranty items. With issue #2, I walked in to the Apple store, handed the laptop (unwrapped) to the Genius Bar, and it was drop shipped to our house via FedEx three days later - good as new. Two-and-a-half day turnaround on a repair performed in Houston, TX ain't half bad.

Hope it gets fixed soon. In any event, you should have known better than to buy first run hardware. :)

- max

Thursday, July 20, 2006 11:20:00 PM  
Blogger Michael Sica said...

Having this happen when I'm all geared up to finish up my designer service is a total drain.

I might even accept the dead pixels and speaker issue if they can hand me a new battery at the store and send me on my way.

Friday, July 21, 2006 8:35:00 AM  

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